What makes the difference? William Isaacs ** reckons it is often down to the quality of dialogue and some apparently very simple, very teachable behaviours:
- Listen - like a peer
- Suspend - your certainties
- Respect - others views
- Speak - your true voice
Easy .. no not at all . We, by and large, don't 'get' the difference between debate and dialogue. We've all be trained in a 'debating' culture and have few really positive role models of group collaboration and skilled dialogue. It takes time and patience to learn these apparently simple skills, and get the balance of advocacy and inquiry consistently right.
Watch next time you are in a group that's going round in circles - which of these behaviours is being overplayed and which undercooked? Always illuminating.
**Isaacs, W. (1999), Dialogue and the art of thinking together, New York: Doubleday.
**Isaacs, W. (1999), Dialogue and the art of thinking together, New York: Doubleday.